Please ask when booking about the documentation provided for your particular sweep. Keep a record of chimney maintenance and check your own insurer’s policy for any specific requirements.

Yes. We sweep flues serving wood-burning and multi-fuel stoves, as well as traditional open fireplaces. Let us know what you have when you enquire so we can plan the visit appropriately.

We work carefully, using dust covers and a filtered vacuum to help contain soot. We treat your home with respect and clean the work area when the sweep is finished.

We discuss your appliance, protect the work area and sweep the flue using a suitable method. We also check for visible issues associated with the chimney or appliance and explain anything that appears to need further investigation. If your stove needs separate maintenance or repair work, we will discuss that with you.

The right interval depends on your appliance, fuel and how often you use it. As a starting point, arrange a sweep at least once a year; a chimney used for burning wood may need sweeping more often. Tell us what you burn and how frequently you use the fire or stove, and we can advise on a suitable schedule.

Soot and other deposits can build up inside a working chimney. A sweep helps keep the flue clear and gives us an opportunity to identify visible concerns that may need attention. If your fire or stove is smoking into the room, stop using it and seek advice rather than waiting for a routine appointment.